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Jet Airways India - jet airways refund

Bhanu Prakash filed complaint against Jet Airways India on Apr 19, 2020

Issue

I had a ticket from Jakarta to New Delhi Jakarta to Delhi on ** May ****. I received an email saying all jet airways flights have been cancelled and grounded due to which I applied for a ***% refund which was the course of action which was decided by the airline. its been a year and i havent received my refund yet.

Booking details are as follows:

Reservation code: NAPDPR
Airline Reservation Code: OQAYUT (*W)


Booking vendor/partner - via.com (indonesia)

Travel ticket details

Passenger name: Bhanu Prakash
Dob: **/**/****
Reservation code: NAPDPR
Airline Reservation Code: OQAYUT (*W)


Flight route: JKT - Singapore - New Delhi
Reference Code:FMNID**HZLWEVI

Transaction details:
Amount Paid: : *.***.***
USER ID : *******
Account number to be transferred:

Name of account holder: Bhanu Prakash

Account number: **********
Bank Name: BNI

I was promised a refund late in **** and its * year already. I will go to the court if this is not resolved. Please look into this soon.

Regards
Bhanu

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Jet Airways India

45

Total Complaints

7

Total Resolved

15.56%

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