Travbond - Itinerary not delivered in full

I booked my Dubai trip through travbond in May **** i.e. almost * months in advance (for four adults) for my travel on **th Nov. ****. Air tickets I arranged myself. The deal was finalized for Rs. *.** Lacs. for * Nights trip. I was asked to pay an advance of Rs. **,***/- and balance ** days before start of trip. Once the advance was paid their sales team Mr. Raman, Mr. Manvender stopped picking my phone calls. I did not get any information from their side.
They never reply to your mails also. I wrote them ** mails, they replied only **. They even do not acknowledge the receipt of mail/documents.
Almost * months in advance before the travel date I asked them to confirm my hotel booking which was Flora Inn a four star hotel as per my itenerary given to me at the time of confirming the booking. One fine day I got a call from Mr. Dheeraj that this hotel can be booked and he suggested few ** hotels while I had paid for a premium * star hotel. After lot of arguments he agreed to book Flora Grand which I suggested to him . He sent me the hotel confimation coupon also.
After that I had to travel to their Mayur Vihar office to sort out and understand their issues. I met Mr. Gagan Saluja their Manager who assured me the all arrangements will be done as per my itinerary.
This is end here, as more surprise was still to come. Four days before my travel date they call me again and one Mr.Siddarth called me that now Hotel Flora Grand also can not be booked. I was really astonished and frustrated with this just * days before my travel. I had to rush to their office again for the second time as till now I had paid full amount to these cheaters and had no other option.
On reaching their office at * pm , I met Mr. Siddarth who said because this hotel (Flora Grand) has some issue with their breakfast so this can not be booked and their vendor is refusing to book it. I told him that he should not worry about any thing, you go ahead with the booking. Then he suggested me to opt for some * star use less hotels. I refused to accept them as they were poorly rated. I was asked to choose other hotel below the price of Flora Grand Booking.com price. After searching for more than *.* hours , I suggested them few hotels which they refused straight forward saying these did not fit into their budget. In the mean time Mr. Gagan Saluja also joined but of no help. Finally he suggested me Hotel Ramada Plaza. I had no option rather than to accept it as it was better than hotels suggested by them earlier but still much inferior to either Flora Inn or Flora Grand hotel.
Mr Ordeal does not end here as the worst was yet to come. After chasing and calling them at least ** times, I was sent final sightseeing / activity plan only ** hours before my travel. On going through it I found *) My arrival time at Dubai was wrong *) Two sightseeing activities named Burj Khalifa and Miracle Garden were missing from my itinerary. When I called them (Mr. Siddarth and Gagan Saluja ), they never took my call. I had to pay Rs.*****/- extra from my pocket to cover these activities.
Similar story was narrated to me about them who had travelled to Dubai from Mumbai and met me during Dubai city trip organised by Travbond.
The team of Travbond is meticulously trained to cheat people. They are all liars, cheaters, unethical and fraudsters. Do not be fooled by the reviews which you see on their website. These are all paid ones or self given. If you still book with them you will surely repent later. May God help you!
You can contact me at **********. NK Aggarwal