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SATHIK BASHA RAHIM filed complaint against Zomoto on Aug 24, 2022
I have placed order on **.**.****, ordered two item one item not received in that. immediately raised complaint with customer support simply said restaurant not responding. next day also i am connected with Zomato customer support they reply same answer. I am directly connected with That A*b restaurants they said and share the proof of invoice . they have clearly packed and handed over to Zomato partner, but that partner not delivered both items. cost doesn't matter, how ever customer service very worst. this is not a first time. very worst.
order id:********** date:**.**.****
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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