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Paytm ONDC - Item not Delivered

Ruturaj Shiralkar filed complaint against Paytm ONDC on Mar 10, 2024

I had placed an order with Oven Story Pizza (Dhayari, Pune) via the Paytm ONDC facility, on **-March-**** (**:** pm). Paytm said that my order will get delivered on **-March-**** (by **:** am). The ONDC has not yet Updated me regarding the status of my Order. I called the Restaurant and they told me that No Order has been placed with them. I want a full refund of my order.

Order No: ***********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Paytm ONDC

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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