Big Bazar - Item not delivered claiming delivered successfully

Rahul Dhibar filed complaint against Big Bazar on Jun 7, 2019

I shopped from Big Bazar, City Centre, Durgapur ****** on **.**.****. Few grossery heavy items near amount of RS.**** was given them to deliver to my home. But today on *the June I got a message from them Challan Number ****** has been dispatched and will be delivered today, after that messege again a message came in between ** Minuits the Challan number ****** has been delivered successfully. First of all the items were really needed to deliver to my home because of my old parents and there is no other way to shop again. Now this type of message increased my blood pressure to the peak, after checking that text message I tried all the way to contact Big Bazars customer service but their service are not open. Tell me what should I do now??

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Big Bazar

Total Complaints

Total Resolved

46.67%

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