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Venkata Manohar Burela filed complaint against Urban Ladder on Aug 30, 2024
I am writing to you regarding the refund of your item the (Amaze Eco Mattress with HD -High Density Foam - Single Size **x**x*)
Please note the MRP of the product you ordered is Rs. *,***. This is the standard price for this item before any discounts or promotions are applied.
I have used a coupon code provided by urban interiors from the company where i have done the interiors for my flat.
Since the order was cancelled Urban Ladder has refunded only ****/- after ** days of placing order. There are not giving the coupon amount applied on the order. It is a loss for me, i was not able to use the bed since the mattress was not available.
Please look into the issue
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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