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Urban Ladder - Item not delivered and cancelled after 40 days Refund provided

Venkata Manohar Burela filed complaint against Urban Ladder on Aug 30, 2024

I am writing to you regarding the refund of your item the (Amaze Eco Mattress with HD -High Density Foam - Single Size **x**x*)

Please note the MRP of the product you ordered is Rs. *,***. This is the standard price for this item before any discounts or promotions are applied.

I have used a coupon code provided by urban interiors from the company where i have done the interiors for my flat.

Since the order was cancelled Urban Ladder has refunded only ****/- after ** days of placing order. There are not giving the coupon amount applied on the order. It is a loss for me, i was not able to use the bed since the mattress was not available.


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Urban Ladder

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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