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Bhanu Pratap shahi filed complaint against Amazon on Jun 30, 2020
I had ordered phone on **th June ****. I received a dead phone and then tommorow technical department had verified that the phone was dead on arrival. But my pickup was cancelled almost * times. Than without any tracking ID my phone was picked up. And till now I had called more than ** times to Amazon customer service but they don't provide any needful help. They just make me fool every time by just saying please wait for *-* days. And now today they told me to wait till ** July.
I m frustated now.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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