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Priya filed complaint against IRCTC on Apr 8, 2019
I cancelled an e-ticket (PNR **********) in IRCTC on ** -**-****. Refund amount of Rs *** is not credited yet in my bank account. I tried calling IRCTC customer care but the issue couldn't be resolved. Finally, I wrote an email regarding the issue to IRCTC. They asked me to send my bank account statement for verification and I did the same. I was told to wait for a few days as they have forwarded the issue to the concerned department. I waited for three days and there is no response. Really fed up the kind of response delivered by IRCTC.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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