MANISH BHIWANIWAL filed complaint against ACT Broadband on Sep 26, 2019
Act fiber has become the worst internet connection company. They are just targeting for new connection and there existing customer they do not give a damm, Some years before after the complain was launched they used to get the internet fixed in max ** hours but now even after repeated call it does not get rectify and as many time you call they say the same line " It will get rectify in ** hours". This ** hours never end. When you call after ** hours they say the same thing and the same process goes on. In the month of august i could not use the internet for almost ** days which is half month and after more than ** call to customer care and totally getting mad at them they did it. In month of September already internet had gone for * days in staring of month and again it went off on **rd Sep and it has been four days no action has still taken .Same reply it will get rectified in ** hours and no one takes action I think now people should stop using ACT. I have never seen any worst customer care apart from ACT. I have so much of anger and frustration that i do not want to write more otherwise i can just go on.
ticket number SR**************
Hyderabad
Manish Bhiwaniwala

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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