Act Fibernet Bangalore - Internet connection is deactivated

Jagadish Reddy R filed complaint against Act Fibernet Bangalore on Sep 25, 2023

I got Act service reconnection on **th August by paying *month subscription for Act Premium Combo. At the time of connection they said that relocation charges will be waived off if I go for *month subscription plan which includes OTT apps. As per that I have made the payment of ₹ *,***/-. After that I got a connection but OTT apps was not activated. For the same I have done follow for almost **days got it activated. Now without any information internet is deactivated stating need to relocation charges. From morning I done multiple follow up for service activation. But they're are asking that they don't have access for reactivating the service until I make the payment for relocation charges which is not acceptable.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Act Fibernet Bangalore

Total Complaints

Total Resolved

46.15%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Yasmin on Aug 5, 2020

Act Fibernet Bangalore – No networkClosed

This is the *rd day without the internet. I have been using ACT for the past few months and now we are facing a lot of problems even from the beginning. I have called support a lot of times but my issue has never be...

Dhanaraj on Jul 19, 2020

Act Fibernet Bangalore – Line disconnectionClosed

I want to disconnect my act broadband connection already relocated to my native. Since I am paying for *months and I escalated to nodalofficer.blr@actcorp.in even. No response from them.

DHIMAN GHOSH on Jul 14, 2020

Act Fibernet Bangalore – ACT not refunding my amount after disconnection for monthly planClosed

I Have Been Using ACT Broadband Internet Connection Since *.* Years. Due To This Lockdown Situation I Am Leaving Bangalore City. Now I Have Placed The Disconnection Request And The Disconnection Request Was Taken By...

Abhishek sh on Jul 6, 2020

Act Fibernet Bangalore – Installation not done sales executive didnt reply Closed

I have paid **** on act fibernet bangalore location July *nd promising the service to be done in * days.. Till now no response and no acknowledgement from the sales executive. Name:ashwini gowda Number:**********

Prasad on Jun 27, 2020

Act Fibernet Bangalore – ACT Internet not working for 4 days Calls to service center leading to only false promises Closed

Internet NOT working for last * days. From ** June. Complaint raised on **th, but no remediation. Numerous calls to service center but give n only FALSE promises. Requests for Supervisor call back going nowhere. ...