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Act Fibernet Bangalore - ACT not refunding my amount after disconnection for monthly plan

DHIMAN GHOSH filed complaint against Act Fibernet Bangalore on Jul 14, 2020

I Have Been Using ACT Broadband Internet Connection Since *.* Years. Due To This Lockdown Situation I Am Leaving Bangalore City. Now I Have Placed The Disconnection Request And The Disconnection Request Was Taken By ACT. By Mistake I Have Made The Payment For This July Month But My Connection Is Already Disconnected. But Now ACT Is Not Refunding My Amount Back.
Pls Get The Refund Done.
Your ACT Fibernet Ticket No. SR************** Has Been Reopened.

They Are Simply Closing The Ticket Without Refund.

Dhiman
**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Act Fibernet Bangalore

26

Total Complaints

12

Total Resolved

46.15%

Consumer Satisfaction

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