Megha Chaudhuri filed complaint against Agoda Booking on Jun 16, 2022
I booked hotel Byke Old Resort looking at the pictures given in Agoda. but when we checked in we saw that the rooms were nothing like those given in the website. Rooms were dirty, ac didn't work, wifi didn't work, zero maintanence. It is completely unfair to cheat customers

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I made hotel booking on **th of August **** for Hotel Gold Nest Rubystone Heritage in Udaipur from Agoda.com online website. The Agoda.com showed room pictures and its available so I booked the room and made payment...
Via Agoda i booked a hotel (The Malhar Palace, shirdi). And the hotel was given * star status, with all basic amenities. However, the hotel was not even maintaining basic cleanliness / hygiene. Left the hotel witho...
We had booked a room in Fortune Park , Vellore for * nights via Agoda for * Adults and * child. However Agoda changes the guests number to just * person without my consent and me having done bookings numerous times...
I have booked the hotel on Agoda platform. But when I have reached the location the hotel doesn't exist.
booking ID ********* as detailed below: Hotel: Royal Ascot City/Country or Region: Kochi/India Arrival: June *, **** Departure: June *, **** I wish to inform you that *: the toilet seat was broken *: co...