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Balakumar filed complaint against Vodafone And Idea VI on Jan 26, 2022
Previously I was using a family postpaid plan(* members) and once the tariff for increased I decided to quit that and look for individual plans.
So went to the store directly and said the same, they processed that request.
As per the request all other individuals got separate bill(***+tax) but for no alone the bill for generated for family plan itself(****+tax).
After contacting customer service for several time they agreed the mistake and they waived of only *** currently they are asking me to pay Rs.***.
Which I think not fair.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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