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Vinay Acharya filed complaint against Jiomart on Jul 10, 2021
Order number # *****************A
Item # Emerald Hydrogard Pillow White **cm x **cm (Set of *) of * quantity
Amount paid is ***** = ***
Instead of *** =* Quantities to be received I have received only *, so other * numbers are missing.
(Item worth *** is missing)
Ticket # **********, the customer service team, keeps closing ticket, with pathetic reply, the agent who picks calls only keeps telling they don't have any authority.
Also I have mailed to the cs@jiomart.com & cshead@jiomart.com. Again the reply doesn't come at all, only templated statements are given as ticket will be reviewed and gets closed.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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