Dell - I was handed a defective dell laptop

Dear Sir / Madam,

I am writing to you to raise an issue about: Computer Manufacturer

The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***% was drained within * hour completely to *% even without using it for heavy purpose . After opening the folder ( My computer ) the screen was lagged and stucked at place with saying that it is not responding for more than ** secs . The fingerprint scanner is also not supporting well and takes longer to open the screen as well as it was not responded today . The video player also not supported some videos . The cooling fans started spinning so fastly with making much noise after the battery was at **% and started heating a lot .
It occurred on: **/**/****
This meant that It feel frustated that I bought this laptop for a huge price range with a hope of excellent performance and regret that customer service will help me to replace the product .
I want a brand new dell g* **** with guaranteed service that it will work like a new and original piece and will not show problems as this laptop and if this laptop too works like that then I want a complete ***% refund of my money .

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,
Shreyash Dond