bhuvan tej mandava filed complaint against Zomato on Apr 7, 2021
Dear Sir / Madam,
I am writing to you to raise an issue about: Online Food Odering
The issue that I have experienced was: today i ordered a waffle from the belgian waffle co
the order took more than ** min to deliver
the delivery guy was roaming around for ** min after picking up the order from the restaurant
the delivery location from my home to the restaurant was around *.* km
when i called he said that he was in my street only but in the app it showed somewhere else
after waiting for that long time i received the food with torn package and leaked icecream inside it and waffle became fully melted and was leaking
It occurred on: */**/****
i just want my money back this is totally unfair it was the problem with zomato delivery guys or restaurant
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
bhuvan mandava
Order Number: **********
Registered Email Address: mandavabhuvantej@gmail.com
*** flat
vijayawada
*****

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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