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Savana by Urbanic - I placed an order from Savana and it was delivered but the app is not showing that the order was del

g sai akshitha filed complaint against Savana by Urbanic on Sep 8, 2025

I placed an order from Savana by Urbanic for items worth ₹****. The order was delivered to me, but the app is not showing that the order has been delivered. Because of this, I am unable to cancel the order or request a return or refund. Additionally, the items I received do not fit me properly, and I am facing inconvenience and financial loss. I request that the issue be resolved and the delivery status be updated so that I can cancel the order and get a refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Savana by Urbanic

70

Total Complaints

52

Total Resolved

74.29%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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