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Club Factory - I have received the wrong item

Sakshi jain filed complaint against Club Factory on Jul 4, 2020

I have placed an ordered few days ago on club factory and then i came to know that india banned ** chinese apps which included club factory also.
Today i received my parcel which made me happy. But then when i opened it i received the wrong product which pissed me off. And now i just dont know if my parcel will be exchanged for the item i ordered or atleast will i get my money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Club Factory

227

Total Complaints

109

Total Resolved

48.02%

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