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sai krishna filed complaint against Airtel on Jun 9, 2020
due to glitch in airtel thanks app when i am trying to recharge another(my mothernumber) mobile number it got recharge to my(personal) mobile number.i have already a unlimited pack(transaction id *********) in my mobile account which will expire on **st july now the new recharge(transaction id **********) has a amount of **.** for a validity of ** days.now that recharge will expire within this existing plan itself and i cannot utilize the amount.i asked them to continue the new recharge after the expiry of my current plan i.e after **st july but they deny that.now my recharge amount is of no use how can they activate a new recharge when they have a existing unlimited recharge pack.please resolve the problem and make me get my recharge amount back or atleast make the pack gets activated after the expiry of my present pack
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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
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