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Shammi Kumar Verma filed complaint against Goibibo on Jan 3, 2019
The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available.
It was a Room facility and the alternative property which was offered by Goibibo was a Camp site which was never preferred but as there was no other option available I had to go for that.
This was worst as it messed up the time and experience for New year.
@goibibo pathetic support and experience booking #HTLERFSHJB #goibibo
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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