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Apoorva Negi filed complaint against Yatra.com on Apr 15, 2022
Booking ID: *************. I had booked a hotel in Shillong-' Narayani Lodge' via Yatra.com. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking confirmed against my name. Hence no accomodation was provided and we had a worse experience with yatra. Kindly process a refund.Then I tried contacting Yatra where I was not able to reach them via call. I had to write emails then for which there is no response.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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