Loading...
Arkapratim Laha filed complaint against Goibibo on Oct 6, 2020
I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But again due to same problem I contacted them on **th july if they can reschedule or refund the amount. After listening they informed me after *th Aug that refund will be done and it will be credited by next **days. They also had given me the arn number. But till that day I havenot recived any refund. After multiple follow up *th Oct they informed me refund will na be possible.
I am sharing the screen shot of booking ID and their communication with me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear Goibibo Team, I am writing to request an urgent resolution regarding my flight bookings made on ** October from Mumbai to Varanasi (SpiceJet) for travel on ** October. The tickets were booked for my colleag...
Hotel booking cancelled on **.**, still waiting for refund almost * month gone. Chatbot is unable to resolve, customer care long hours waiting line, application link is showing refund made on wrong upi id.
My Cathay Pacific flight scheduled for ** September **** was cancelled by the airline. As per Cathay Pacific’s policy, I am eligible for a full refund. However, I have not yet received the refund amount in my or...
I have reached out to the customer care asking for refund. They have not provided me with the refund, they opened ticket multiple times, but they closed without my consent. I have not got any resolve till now since ...
My flight was rescheduled by the airline with a more than * hour delay. I was repeatedly assured that I will get a full refund and I confirmed the same with the airline. However, Goibibo has cut my money and refunde...