talik siram filed complaint against OYO on Jun 19, 2019
Booked hotel at Darjeeling on *th June for my wife and full amount paid and booking was confirmed for * days i.e, jun ** to jun **. My wife reached Darjeeling tonight i.e, Jun ** at *:** PM from Delhi but the hotel outrightly denied check in by stating that OYO and hotel have payment issue. Talked to OYO customer service several times but not at all helpful. My wife face untold inconvenience for no fault of her. She had to pay once again to stay in the hotel. Attached booking confirmation.
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- Preeti Anandan
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