Facebook Pixel Tracking

Swiggy - High Cancellation fee

Anish Sekhar filed complaint against Swiggy on Mar 20, 2025

I ordered a cake on swiggy. However, swiggy person called and told me to cancel the order due to a technical issue. In the chat box, it came that cancellation charges may be applied. But the amount was not mentioned. Later after actual cancellation, I found that the cancellation amount is *** rupees. And swiggy keeps replying that it's their policy and nothing can be done.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Swiggy

1979

Total Complaints

1023

Total Resolved

51.69%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

SHIVAM MANI TRIPATHI on Apr 4, 2025

Swiggy – Food not delivered order cancelled without consent with a cancellation charge Closed

Order Id: #*************** EVENT LOG: *. This order was placed by my sister who is a Medical Officer and resides inside the campus of the Community Health Centre. As usual she provided/updated her mobile number fo...

A GOPI KRISHNA on Mar 28, 2025

Swiggy – stale food deliveredClosed

I ordered Biryani from RAJU GARI BIRYANI through Swiggy - * verities - the restaurant just use the same rice for both and the rice totally stale smells disgusting. immediately lodge a complaint and ask them to retur...

Rajhas Poonuru on Mar 24, 2025

Swiggy  – Complaint Against Swiggy Inedible Food Unacceptable CompensationClosed

Order ID: *************** I ordered a Chicken Double Cheese Pizza from Swiggy, but upon delivery, I found it completely stuck to the box, with box particles contaminating the food, making it inedible. I immedi...

Guru Raghavendran on Mar 19, 2025

Swiggy – Incorrect item deliveredClosed

I had ordered Tamarind rice along with a couple more items. But I got another item which looked like tomato rice. The side dishes were also different. When contacted over support channel, social media and mail didn'...

Suraj hake on Mar 9, 2025

Swiggy  – Unblocking DE I d Closed

Due to customer wrong details my I'd got suspended I use to work with it by which I earn and study Please unblock my I'd Good morning sir/ma'am Due to past actions my DE I'd is suspended I want to work wit...