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Hdfc Life Insurance - HDFC Life not changing insurance nominee

Chiranjeevi Atikuri filed complaint against Hdfc Life Insurance on Sep 5, 2025

Despite my repeated efforts and submission of the necessary documents, Bajaj Housing and HDFC Life has intentionally delayed the processing of this request for over * months. This delay is now on record.

Recently, after this prolonged delay, they have responded, shamelessly, with a refusal to process the nominee change. Additionally, they have refused to share an official refusal letter, which I find unacceptable.

I am the policyholder with policy number Master policy number: PP****** and Loan account number: ***HOP********, and I am writing to urgently request the change of nominee for my policy.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Hdfc Life Insurance

15

Total Complaints

4

Total Resolved

26.67%

Consumer Satisfaction

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