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Amazon - Hardware issue In Mobile

Prashant Prajapati filed complaint against Amazon on Mar 2, 2017

I purchase a mobile phone from amazon on **th feb with prime membership.I received product on **th feb and speaker and mic was not working.And now i want to return item they told me there is no policy to return we have replacement policy.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon

994

Total Complaints

406

Total Resolved

40.85%

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