A K filed complaint against OYO on Aug 10, 2019
I booked a hotel in ramgarh via oyo in the name of A K.
Harassment I have faced inspite of reconfirming everything a day before n number of times.
It was really painful to visit the hotel around *am to see that AC of the room is not working and fan too not in working condition. the executive at the property saying to look for another property at *am.
Can you imagine the scenario where you have been travelling whole night and reaching your pre-booked hotel to hear such words from the executive of the property.
After that as per the guidance of oyo executive I somehow managed to find a non oyo hotel .
Not to my surprise,this hotel room was smelly n pathetic but only reason I took the hotel was I needed to sleep in a cool envio ..my good fate that atleast AC of this non oyo property was very effective.
I was told by oyo executive that I will be given upto Rs ****/- for the compensation for the harassment I faced inspite of confirming everything in advance a day before.
But only this amount will not settle the case as I have been through hell because of oyo people.
As I told u that this non oyo property room was also smelly..n because of that I cud not sleep properly but I had no option left.
And because of that I missed my bus which was pre-booked and I have to wait for * more hours in the stand n at last when I found no option , I have to book a private car whom I paid Rs ****/- n I reached my home town around **pm..Just imagine what all I went through because of oyo.
After dis also I approached and emailed oyo rooms to give that Rs **** atleast which was promised as a compensation by Mr saransh mehrotra.I have the mail he sent me but I did not get the refund and after chasing pup team for **** for * months I decided to go legal when I was denied the compensation.
Now I want full compensation for the harassment I have faced.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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