Happyfares in - HappyFare in fraud

I received a notification that my SpiceJet flight from BLR to DEL scheduled on **/**/**** was cancelled at the last moment. I was then asked to cancel the booking from my end to process the refund. However, the refund communication states that ₹*,*** will be deducted from the total paid amount of ₹**,***, even though the cancellation was initiated by the airline. This deduction is unfair and unprofessional, as passengers should receive a full refund when the airline cancels the flight. I request clarification on this deduction and ask that the full amount be refunded without any charges.