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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Happyfares in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Happyfares in - Happyfares in not refunding my refund Open
I was trying to book my mother's flight from Kolkata to Bangalore on *st Dec ****, After the booking payment was made from my phonePe, the amount was deducted from my account but booking was on hold. After sometime, I got email from them saying...
Nov 24, 2023 by SWAGATA BASU
Actually I need to get refund of **** and they are sending just *** to me they scammed half of the amount ...
May 17, 2023 by Saurabh jain
Happyfares in - Regarding wrong refund Closed
I cancelled my indigo airline ticket within **hrs. And they have refunded total amount except for senior citizens discount of rs. ***/- whereas this portal says they will refund me only Rs. **** out of **** of total fare...
Feb 26, 2023 by Manjiri Jadhav
Happyfares in - Flight ticket cancellation price Closed
I tried booking from happy fares website. Flight ticket is called but they deducted cancellation charges of rupees ****, whereas indigo website confirmed cancellation is to be refunded ...
Nov 25, 2022 by Pooja Topre
Happyfares in - Refund amount Fraud Closed
Booked * flight ticket from happyfares.in, ticket was cancelled and airline issued the refund of ****Rs for * tickets, happyfares only returning ***Rs out of it. This is clear fraud !...
Oct 20, 2022 by Dheeraj
Happyfares in - Flight Booking Failed and Convenience Fees Not Refunded Closed
I had made my booking which "failed" and is "not a cancellation from my end". The refund was supposed to be initiated for the ticket fares + the convenience fees. However, I have only received a refund for the fares so far. The Rs.*,***/- of co...
Jun 02, 2022 by Kaushal Parekh
Happyfares in - Refund not received Open
I booked a flight through happyfares but just before a day of my travel when I tried to do the web checkin it showed that the PNR number was not valid so I contacted the customer service and got to know that the flight had been canceled by the ...
Apr 25, 2022 by Arpita bisht
Happyfares in - Payment Closed
I booked a flight and money has been debited butflight not booked...
Dec 18, 2021 by Arbaz Siddiqui
Happyfares in - Less amount to be credited as refund Open
Due to covid positive I cancelled our Air ticket from ADI to patna (U*Z*HF Spice jet) after confirmation from spicejet customer that only *** rupees per customer will be debited as corporate fare and covid positive and same has beed deducted an...
May 14, 2021 by Alok kumar
Happyfares in - Refund not received at full Open
I purchased an air ticket of Indigo for my friend and his family through happyfares.in on **th September **** for traveling from Kolkata to Hyderabad and paid Rs. *****.** (PNR/Booking Ref.: VD*I*B). On **th November ****, I received a message ...
Dec 07, 2020 by Amitabha Mukherjee
Happyfares in - Refund of Air ticker fare Closed
I was booked air ticket from Delhi to Srinagar and after confirmation last time ticket was cancelled by happyfares and also charges ₹ *** by me. Please sorted out my complain. ...
Aug 24, 2020 by Pradeep Kumar
Happyfares in - Travel agent deny refund even after Airline refund full amount Open
I booked an Air ticket from Spice jet through happyfares by *-*-****. I cancelled the ticket by **-**-****. Upon communication to Spice jet customer service they informed INR **** refunded against cancellation. But the travel agent hesitate to ...
Jul 16, 2020 by Santhilal S
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