Kaushal Parekh filed complaint against Happyfares in on Jun 2, 2022
I had made my booking which "failed" and is "not a cancellation from my end". The refund was supposed to be initiated for the ticket fares + the convenience fees. However, I have only received a refund for the fares so far. The Rs.*,***/- of convenience fees is still pending.
I have been constantly trying to reach out to them on call and messages. The calls get disconnected on its own and there's no response of emails/chat messages.
Please note this is a "FAILED" booking and "not a CANCELLATION".
My booking reference number is - HBB*N*HO

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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