Facebook Pixel Tracking

Happyeasygo.com - HappyEasyGo Refund not received

Sathiyakailash S filed complaint against Happyeasygo.com on Aug 15, 2020

I had booked tickets for travel between Chennai to Shirdi for ** May ****. Because of Covid, the flights were cancelled and I had requested for refund on **th May by confirming that the refund is processed from Spicejet. I had also attached the communication from Spicejet to HappyEasyGo cancellation request. It has been three months almost, since the cancellation has been requested but HappyEasyGo page still says, Refund is processing.

They are asking to wait ** days in order to get the refund back which is much longer than the usual refund window of ** days. I can understand that it is due to COVID. But, there is no hints that my refund will be initiated from HappyEasyGo end. No one is taking responsibility and I am simply getting Auto Response (same) mail everytime I mail them. The customer Care fellows are of now use and there is no point of contact for escalation.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Happyeasygo.com

57

Total Complaints

24

Total Resolved

42.11%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ram Prasad on Mar 1, 2024

Happyeasygo.com – Didn t receive full refund on my ariline fareClosed

I had booked my tickets for flight & it got cancelled due to some technical issues from arilines side. When I called for refund, HappyEasyGo customer care executive told me they will be processing partial refund now...

devraj tiwari on Mar 4, 2023

Happyeasygo.com – RefundClosed

E-Ticket(Trip ID-#******************) . tckt cancelled on **/*/**** but not refunded

Anoop singh on Jan 31, 2023

Happyeasygo.com – For refund Closed

Sir i book a ticket in ** oct **** ...and complete the payment but happy easy go hold my amount...and after * hours my tickets generate...but i cancel ticket from airline and airline send to refund amount to happyea...

rajat on Nov 4, 2022

Happyeasygo.com – Refund amount not creditedClosed

I cancelled a two-way flight ticket booked through www.happyyeasygo.com as it is rescheduled by airline by more than three hours. So, the airline refunded the entire amount to this agency on ** September **** and th...

Ashish Kumar Singh on Oct 31, 2022

Happyeasygo.com – refund for cancelled ticketClosed

I booked a ticket on **th August **** for ** sept **** of Indigo flight from happyeasygo and within * hours had to cancel. I called indigo customer care and asked for cancellation. Since it was less than * hours the...