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Vaisakhi Biswas filed complaint against Flipkart on Jul 10, 2022
Order ID: OD******************
Replacement ID: ********************
I had ordered a Xioami **i phone on **th june,**** but received a USB Cable instead of a mobile phone on **st june,****. I immediately raised a request for return or replacement that day itself, and later I also provided all the documents and proofs needed by flipkart investigating team as well.... but now Flipkart says return request has been rejected and have marked my issue as resolved. I reopened the issue but again and again they mark it as resolved when it is not resolved. and now when i am raising a new return request again it says time period for the return has passed... I have been calling the customer care everyday around ** times a day....they and are doing nothing but just avoiding it ... It is a mental harassment for me and I am losing a lot of my energy and time behind it.... I paid around *****rs and didn't even get the product... it is mentally stressing me out a lottt.... Please help me resolve this issue..
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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