Saurav kumar filed complaint against Flipkart on Jun 19, 2020
I had ordered Voltas *.* ton split inverter AC in big cooling days offer of flipkart on **th May. The voltas guy who came for installation told me i have received defective product as there was no gas in it. At same time i placed placed return request for that (on *th June), as per updates flipkart was providing me refund for my product. But suddenly on *th June my refund request was cancelled from flipkart without any intimation. I placed return request once again on *th June, Now there was only option of replacement, so i went with that option. They scheduled technician visit till **th June. But regardless of regular follow ups no technician came for inspection of my product. So at last on **th June I my replacement request was automatically approved. Now my replacement product was about to get shipped on **th June and delivered on **th June. But till today my product is not delivered. When i am checking with flipkart they are saying your product is delayed due to unforseen issue faced by seller. Expected resolution date for incedent raised by flipkart was **th June. But when enquiring they dont have any update on it.
My hard earned money is lost in this way. I have lost total of ***** in it. It would be great help if you can help me in getting my issue resolved.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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