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Swiggy - Got a wrong item instead of ordered one and still no compensation

R PRABHU filed complaint against Swiggy on Aug 1, 2018

Ordered * McSpicy Paneer Burger on **.**.**. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I was unable to enjoy the food. Now Swiggy is denying any refund on that

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Swiggy

1953

Total Complaints

1006

Total Resolved

51.51%

Consumer Satisfaction

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