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Jaimeen Trivedi filed complaint against Goibibo on Jan 21, 2021
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the last one month but Goibibo has been exploiting me by saying that amount will be transferred in * days. Howeever, clearly that has not happened and it is stressful to continuously followup with them. For the last day or two, they have stopped ansering my calls too. I even escalated the issue to the Floor Manager, but there has been no outcome yet.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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