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Jigar Thakkar filed complaint against Goibibo on Mar 24, 2022
*) I was not able to take my return flight on **th Mar'** from Toronto to Bombay due to flights getting cancelled .The return flight ticket was refused to be refunded and was told I could reuse the ticket to to rebook the flight.
*) I used the pending amount to book a new roundtrip flight from Toronto-BOM on the **th Mar'**. I hade to pay the fare difference which was **,***/- and post paying the fare difference, there would be an assessment about the refund post adjustment. The amount of Rs. **,***/-
This refund was meant to sent back to the me by feb'****. It's not end of March and GoIbibo tried to issue a refund to a card which doesn't exist and have been delaying their refund process for over a month now. Along-with attempting the same process for the third time.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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