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Kshitij Agarwal filed complaint against Goibibo on Nov 13, 2024
I am writing to report an issue regarding a failed flight booking through Goibibo mobile application. During the booking process, I successfully completed the payment, and the amount has been deducted from my bank account. However, I have not received any confirmation for my booking, and the trip details are not appearing in my account.
Here are the details of my attempted booking:
Date of Attempted Booking: **/**/****
Flight Details: IndiGo *E - *** Airbus A***
Amount Deducted: ****
I have tried reaching out to your support team multiple times but have been unsuccessful. This has caused a great deal of inconvenience as I urgently need the booking confirmation or a refund of the deducted amount.
Please treat this matter as urgent and advise me on the next steps. If possible, I would appreciate it if you could expedite the booking or initiate the refund process.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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