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Manoj Kumar filed complaint against Goibibo on Jul 25, 2019
I booked * tickets from Bangalore to Atlanta using Goibibo.com which showed Alitalia as the airline. At the time of booking it was NOT showing multi airline but when I got the tickets it has domestic separate from the international. There are two issues with it. One, domestic flight (Indigo in this case) would not allow * check-in baggage items for passengers and two the Goibibo itinerary showed *hrs ** minutes as layover at Mumbai which will not be enough if the BLR to BOM is domestic as I will have to collect the luggage and re check-in to US that too in a different Airport. I spoke to few people at Goibibo around this with no resolution (One of them was Mr.Anuj, a manager at Goibibo). I would like to get a ticket from Indigo for the previous flight (to get enough time) or taken care of my Check-in all the way to Atlanta from BLR.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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