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Krusha Shah filed complaint against Goibibo on Jun 14, 2019
I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again selected the same flights and it still showed ****. It may have been a technical glitch. Request you to kindly help me with the matter. I have spent the last * hours trying to reach the Goibibo team overcall but its all automated. No way to reach the customer executives. I do not think it's fair to have paid a higher price cause of a glitch.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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