Amazon - Given an inappropriate item instead of ordered one
Ajay kumar filed complaint against Amazon on May 4, 2022
Respected voxya team,
Recently i purchased a phone holder on **th of april of "AMKETTE," brand which was of cost *** ,with order id ***-*******-*******
This parcel is delivered today on *rd of may.
My issue is,i am not given the product; i ordered,
i am given a completely different or an useless item which i cant say there is any meaning of delivering this item!
It is a broken glass bottle ,a kind of joke as their service name.
Really disgusting with their service,i will never shop from them again.
Flipkart never done this to me.
I didn't make any kind of unboxing video as I never need for it rather seek for proof that there is a mass gainer inside
And share their selling data too.
Inside the cardboard box there is another box and inside this box a brick(eent) was present and niether a bill nor any tags like stuff.
My whole family was shoked when I opened my parcel and now they scolding me continuosly.
Me and my whole needed the parcel since a week but they delayed it more than a week.
Really disappointed with their service.
I have contact no of delivery person as he called me with his personel number and he is not picking up his phone after saying him the incidence.
I clicked some pictures of the parcel which was in deteriorating condition. Parcel was badly damaged and worst packing, just one covering to items and after it only tape was preventing it from damage.
On the box there was a lot of tap wraps,it was wrapped randomly without any consciousness.
It does not seems the parcel was opened by someone,
It was well packed and sealed but inside the box there isn't what i ordered.
And i have raised a complaint against them to National Consumer Helpline with docket no *******, as i listned about their costomer care service,which is not as good .
They are saying for wait but i can't make it out because i need my money urgently.
And cancelled my *st raised return request .
I seek for reason but they didn't responded genuinely.
So now help me to get my money back,
Plzzzzzzzz.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Pritam Sanjiv Mandlik on Feb 20, 2025
Amazon – Product not deliveredClosed
I have ordered product from amazon but it is not delivered but on app its showing delivered
Jyoti S on Feb 7, 2025
Amazon – Package not receivedClosed
I ordered a shirt from Amazon but still waiting for my delivery. They said that it will be delivered within *-* days but now it is almost * days and they are saying it was rejected by me. Where is the proof? I want...
Priyanka Ganguly on Dec 24, 2024
Amazon – Refund not receivedClosed
I bought a show from amazon which was too small so I returned it and requested for a refun. But it has been way over a single week, it has been a month and I have not gotten my refund yet.
Babita prasad on Dec 24, 2024
Amazon – Didn t get my refundClosed
I have received a wrong product and that's why I returned my package. They picked it up on *th December but I haven't received my refund yet. As I raised an investigation, they said that they can't help with the ref...
Shujath khan on Nov 28, 2024
Amazon – Amazon fresh not delivered Closed
Hello, order #***-*******-*******, ticket number D*********, Very bad experience with Amazon customer service/ Amazon fresh team so far our order was supposed to be delivered on Friday with ** items still has...