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Royaloak Furniture - Furniture package not delivered

siddharth krishnaswamy filed complaint against Royaloak Furniture on Jun 4, 2020

I have placed online order for * furniture items with the following order reference that was made during the month of march ****: *. ROY******* (SHOE RACK, * DOOR) *. ROY*******(* SEATER SOFA) the delivery dates for each of the items were **-Mar-** & **-Apr-** I have not yet received any item above. There is no response to customer support email that i have sent. No one is picking customer care calls that i have made ***s of times. There is no option to cancel the order or any update on the status of order available in "Track your order" section in the company website.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Royaloak Furniture

14

Total Complaints

8

Total Resolved

57.14%

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