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Renu Susan Samuel filed complaint against Book My Show on Feb 6, 2023
I had initiated a fund transfer via Gpay on *th February **** for a show at *:** PM at Zeenath theatre, Aluva, Ernakulam. For a long time it was shown to be processing. Since we had the show in an hour, we booked with an alternate account. We didn't,t receive any confirmation/mail/ticket for half an hour. Later after around ** min, the amount was deducted from my account which I overlooked as I was on my way to the show. I tried calling them as soon as i noticed. But, unfortunately they have not numbers.
Later, I sent them a mail pointing out the issue, but they deny any refund.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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