GOIBIBO - full refund not got after cancelling my hotel booking

Arghya Chakraborty filed complaint against GOIBIBO on Dec 6, 2024

IAM ARGHYA CHAKRABORTY AND IAM FROM WEST BENGAL. IHAD BOOKED HTOEL WHICH WAS SITUATED AT MURSHIDABAD. I HAD BOOKED HOTEL FOR A VACTATION TRIP ON THIS UPCOMING CHRISTMAS ****. BUT DUE TO SOME URGENT CIRCUMSTANCES I HAD TO CANCEL MY BOOKING ON * .**.****. ON BOOKING THE HOTLE AT MURSHIDABASD IT SAYS THAT IF I CANCEL MY BOOKING BEFORE ** TH DEMEBNBER, I WILL GET MY FULLL REFUND. AFTER CANCELLING TODAY ON *.**.**** IT SAYS This was a Non-Refundable booking and therefore no refund is applicable. PLEASE I WANT MY MONEY NOTHING MORE.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

GOIBIBO

850

Total Complaints

335

Total Resolved

39.41%

Consumer Satisfaction

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