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Vinod Nair filed complaint against Goibibo on Mar 17, 2020
I booked flight tickets from Delhi to Nagpur for the **th of March **** and return from Nagpur to Delhi on **th March **** for my wife and son. Unfortunately I had to cancel the ticket on **th March **** due to the increase in corona virus cases being reported however Goibibo and Indigo airlines only refunded rs **** stating that since I had not opted for a complete refund option by paying extra I was eligible only for the amount received. since the current epidemic is recognised as fatal by the govt bodies I should get a complete refund
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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