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Indian Railway - Full amount not refunded for wait listed ticket

Sanjeev kumar filed complaint against Indian Railway on Mar 30, 2019

I booked railway ticket from irctc.co.in from delhi to pune. It was in waiting. It did not confirm and railway refunded the amount after cutting Rs. **. As I paid Rs. *** for booking the ticket and I was refunded Rs ***. Why I am paid less amount. I should be given the full amount. Please solve the issue.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Indian Railway

18

Total Complaints

10

Total Resolved

55.56%

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