Loading...
Ishank Anand filed complaint against Excitel on Apr 8, 2019
First of all, I paid for a **mbps plan for * months and after a number of complaints filed. The executives say that the router is not compatible with **mbps speed. (the router was provided by the Excitel) and every month there are internet issues. Last month (March,**) the internet was down for more than a week. Even now the internet is not working and the executives say that there is a fault and talk very rudely.
I even contacted the customer care number (***********) and they are not able to solve the problem. They just ask about the lights working or to restart the router after ** seconds.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for mo...
I haven't received refund from excitel . It's been almost *** days . They dont answer any questions.
Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consum...
I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not res...
I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven...