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Individual - Fraudulent deduction while paying credit card

Sanjeet Halbe filed complaint against Individual on Jan 31, 2022

CRED fraudulently deducted Rs. **** more from my account when I paid my credit card bill of ****, stating I had activated "Save my Job" (due to the pandemic) - which I had not. I wen to pay my credit card bill of ****, chose 'pay full' and keyed in my PIN. To my surprise, they deducted ****. I finally had to go to support and wrote my complaint. They did not even acknowledged it for some time but I pursued and then finally they returned my money. They did not even apologize for it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Individual

31

Total Complaints

17

Total Resolved

54.84%

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