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Vodafone Idea - Fraud

Yagnashankar Nagarajan filed complaint against Vodafone Idea on Sep 28, 2020

Vodafone has been charging me extra without proper explanation & justification after being continuously asked they keep giving excuses like, within ** hrs you will get a call or detailed Email or the issue will be sorted etc. They do not solve the issue, I have call recordings of our discussion with Vodafone Appellate and the screen shot of acknowledgment message received from them along with email conversations with Vodafone Appellate Mumbai.
Today even after paying my adjusted bill as confirmed by Mr.Sumeet of Vodafone Appellate they have disconnected our services.
Moreover they are threatening us that we will have to face 'Lok Adalat" for not paying the bill where the mistake is from their side of charging us extra.
This is fraudulent act from Vodafone Idea and playing the victim card too.
Please help

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vodafone Idea

60

Total Complaints

31

Total Resolved

51.67%

Consumer Satisfaction

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