Turmswear - Fraud Turmswear com
Krishnadas Thakur filed complaint against Turmswear on Mar 4, 2020
Hi,
I bought * trousers from Turmswear.com for Rs. **** and I paid Rs. ****. Rs. *** as a shipping charge. Then I received a poor quality product, it was not at all as expected. Its way more different from the product shown in the picture. I was not at all happy so i decided to get the refund. Now they refunded only rs. **** and while asking about the shipping charge refund, they staright away denied. They sent me an email stating " Shipping charges cant be refunded"
My point is, i have ordered some product and if you are sending poor quality or I am not satisfied tgen why should I pay the shipping charges either?
Other online shopping company like amazon, flipkart they all are fiving full refund then why cant they?
I also asked for a registered document where it is mentioned that the shipping charges cant be refunded. They failed to provide me that and did not reply on my mail. Also on their website, in the return and exchange policy, its not mentioned that the shipping charges wont be refunded.
So, I need my shipping charges to be refunded back to me. PERIOD!
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