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Krishnadas Thakur filed complaint against Turmswear on Mar 5, 2020
Hi,
I bought * trousers from Turmswear.com for Rs.**** (Rs.**** +*** shipping charges). I got a worst quality product so I decided to return it. I returned it and asked for the refund. They sent me one message that your refund has been done and added to your bank but I did not receive the refund. Also they just refunded the product price, not the shipping charges. When asked they straight away denied and refused to refund the shipping charges also. My question is, why I have to pay the shipping charges when it's totally company's fault. Also they sent false refund message that the amount has been added to your bank.
I want my Money back. Period!
Damages for loss and agony
8
Total Complaints
2
Total Resolved
25.00%
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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